Subscription Management

Helpful information on how to start, stop, upgrade or downgrade your Solcast subscription.

Dr. Nick Engerer avatar Michael Palmer avatar G
13 articles in this collection
Written by Dr. Nick Engerer, Michael Palmer, and Gino Zem
Common Billing Questions

Do you offer discount pricing for annual (yearly) subscriptions?

Is there a discount for annual plans? Do you have an annual plan?
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Written by Gino Zem
Updated over a week ago

Can I pay in my local currency?

Is your pricing in US dollars? Can I pay in another currency? Can I get a quote in local pricing format?
Michael Palmer avatar
Written by Michael Palmer
Updated over a week ago

Can I pay by bank transfer or purchase order?

What if I can't pay by credit card? Can I pay by other means? Could you provide a purchase order?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

Will I receive an invoice?

I need an invoice. Where can I find my invoice? Where can I find a receipt of sale?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

When will I be charged for my subscription?

When is my billing date? When will my credit card be charged?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

Cancelling a subscription

What is the notice period? How do I cancel my subscription?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

What is the refund policy?

Can I get a refund? What if my credit card was charged after I cancelled my subscription?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

Can you complete a supplier form?

I have some documents that my company requires you to complete, who can I send them to? Will you fill out my supplier form?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

Can I deactivate automatic renewal?

Is there a way to turn off subscription renewal?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago