Solcast

Michael Palmer

Helpful information on how to start, stop, upgrade or downgrade your Solcast subscription. 

Is there a discount for annual plans? Do you have an annual plan?

Is your pricing in US dollars? Can I pay in another currency? Can I get a quote in local pricing format?

What if I can't pay by credit card? Can I pay by other means? Could you provide a purchase order?

I need an invoice. Where can I find my invoice? Where can I find a receipt of sale?

When is my billing date? When will my credit card be charged?

What is the notice period? How do I cancel my subscription?

Can I get a refund? What if my credit card was charged after I cancelled my subscription?

I have some documents that my company requires you to complete, who can I send them to? Will you fill out my supplier form?

Is there a way to turn off subscription renewal?

Do you offer a free trial? How do I access the free trial? How is the first month free? Can I get a refund?

Need to cancel your subscription? With our subscription management page, you can do it in a few clicks.

When will my credit card be charged? When does my plan renew? Are payments in advance or arrears? What if I need more requests? Free trial?

When will I be charged? Do I pay in advance or arrears? What happens if I upgrade my subscription? Is there a free trial?

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

{assigneeName} needs more information from you