Subscription Management

Helpful information on how to start, stop, upgrade or downgrade your Solcast subscription.

Dr. Nick Engerer avatar Michael Palmer avatar Gino Zem avatar
13 articles in this collection
Written by Dr. Nick Engerer, Michael Palmer, and Gino Zem
Common Billing Questions

Do you offer discount pricing for annual (yearly) subscriptions?

Is there a discount for annual plans? Do you have an annual plan?
Gino Zem avatar
Written by Gino Zem
Updated over a week ago

Can I pay in my local currency?

Is your pricing in US dollars? Can I pay in another currency? Can I get a quote in local pricing format?
Michael Palmer avatar
Written by Michael Palmer
Updated over a week ago

Can I pay by bank transfer or purchase order?

What if I can't pay by credit card? Can I pay by other means? Could you provide a purchase order?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

Will I receive an invoice?

I need an invoice. Where can I find my invoice? Where can I find a receipt of sale?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

When will I be charged for my subscription?

When is my billing date? When will my credit card be charged?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

Cancelling a subscription

What is the notice period? How do I cancel my subscription?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

What is the refund policy?

Can I get a refund? What if my credit card was charged after I cancelled my subscription?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

Can you complete a supplier form?

I have some documents that my company requires you to complete, who can I send them to? Will you fill out my supplier form?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago

Can I deactivate automatic renewal?

Is there a way to turn off subscription renewal?
Dr. Nick Engerer avatar
Written by Dr. Nick Engerer
Updated over a week ago