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Subscription Management
Helpful information on how to start, stop, upgrade or downgrade your Solcast subscription.
13 articles in this collection
Written by
Dr. Nick Engerer,
Michael Palmer,
and
Gino Zem
Common Billing Questions
Do you offer discount pricing for annual (yearly) subscriptions?
Is there a discount for annual plans? Do you have an annual plan?
Written by
Gino Zem
Updated over a week ago
Can I pay in my local currency?
Is your pricing in US dollars? Can I pay in another currency? Can I get a quote in local pricing format?
Written by
Michael Palmer
Updated over a week ago
Can I pay by bank transfer or purchase order?
What if I can't pay by credit card? Can I pay by other means? Could you provide a purchase order?
Written by
Dr. Nick Engerer
Updated over a week ago
Will I receive an invoice?
I need an invoice. Where can I find my invoice? Where can I find a receipt of sale?
Written by
Dr. Nick Engerer
Updated over a week ago
When will I be charged for my subscription?
When is my billing date? When will my credit card be charged?
Written by
Dr. Nick Engerer
Updated over a week ago
Cancelling a subscription
What is the notice period? How do I cancel my subscription?
Written by
Dr. Nick Engerer
Updated over a week ago
What is the refund policy?
Can I get a refund? What if my credit card was charged after I cancelled my subscription?
Written by
Dr. Nick Engerer
Updated over a week ago
Can you complete a supplier form?
I have some documents that my company requires you to complete, who can I send them to? Will you fill out my supplier form?
Written by
Dr. Nick Engerer
Updated over a week ago
Can I deactivate automatic renewal?
Is there a way to turn off subscription renewal?
Written by
Dr. Nick Engerer
Updated over a week ago
Live & Forecast Subscription Questions
Free Trial for Live & Forecast Products
Do you offer a free trial? How do I access the free trial? How is the first month free? Can I get a refund?
Written by
Dr. Nick Engerer
Updated over a week ago
How do I cancel my subscription? How do I cancel my free trial?
Need to cancel your subscription? With our subscription management page, you can do it in a few clicks.
Written by
Dr. Nick Engerer
Updated over a week ago
Live & Forecast Subscriptions
When will my credit card be charged? When does my plan renew? Are payments in advance or arrears? What if I need more requests? Free trial?
Written by
Dr. Nick Engerer
Updated over a week ago
Historical & TMY Subscription Questions
Historical and TMY Subscriptions
When will I be charged? Do I pay in advance or arrears? What happens if I upgrade my subscription? Is there a free trial?
Written by
Dr. Nick Engerer
Updated over a week ago